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Mental Health and Wellbeing Services

List of Local Mental Health and Wellbeing Resources

Local NHS urgent mental health helpline for BS16;

NHS urgent mental health helplines are for people of all ages.

You can call for:

  • 24-hour advice and support - for you, your child, your parent, or someone you care for

  • help to speak to a mental health professional

  • an assessment to help decide on the best course of care

       Avon and Wiltshire Mental Health Partnership NHS Trust         Tel: 0800 953 1919



Childline is a free, private, and confidential service that you can access online and on the phone. They can provide help and support for people up to their 19th birthday.


Child and adolescent mental health services (CAMHS)

Provides child and adolescent mental health service (CAMHS) across Bristol, North Somerset and South Gloucestershire. These are community teams that help children and young people with emotional, behavioural and mental health difficulties.

CAMHS includes specialist teams to help with learning disabilities, self-harm, substance and alcohol misuse, sexual behaviour (Be Safe), eating disorders and supporting children in care (Thinking Allowed)

CAMHS services in Bristol, North Somerset and South Gloucestershire are part of the Community Children's Health Partnership (CCHP) which includes all community-based children's healthcare services across the area. CCHP is provided by a partnership including Sirona care & health (lead partner), Bristol Community Health CIC, AWP and Barnardo's.



24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text 85258.
Only available in mainland UK.  Visit website


Adult Self-referral

If you live in England and are aged 18 or over, you can access NHS psychological therapies (IAPT) services.

A GP can refer you, or you can refer yourself directly without a referral.

IAPT (Improving Access to Psychological Therapies) services offer:

  • talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies, and guided self-help

  • help for common mental health problems, like anxiety and depression

Vita Health Group: Vitaminds Bristol, North Somerset & South Gloucestershire

Visit Vita Health Group: Vitaminds Bristol, North Somerset & South Gloucestershire's website

Telephone: 0333 200 1893


Find Eating disorder support services


Community Drug and Alcohol Services 

Blackberry Hill Hospital

Referrals are received from GPs and other professionals. In some cases, people can refer themselves.

Community Drug and Alcohol Service for drug users and primary alcohol users (aged over 18). Services available include:

Tel: 0117 378 4500


Relationship Counselling

Avon Relate

Tel: 0117 942 8444

Relationship Counselling, Sex Therapy, Family Counselling, Training & Education, Webcam Counselling, Telephone Counselling


Wellbeing Support Resources

Many of which might be accessed online, such as Every Mind Matters. There are pages for parents as well as CYP aged between 12-18. You may also wish to look at the further reading resources at the link here.  Voluntary support such as Mutual Aid and Food Banks, and charities that work to support children such as Young Minds.


You can access confidential emotional support at any time from Samaritans either by calling 116 123 or emailing

Visit website


Report Online Abuse

CEOP help children stay safe online. If anybody acts inappropriately towards you or another child or young person online (such as sexual chat, or being asked to do something that makes you feel uncomfortable); you can report it here.

Visit website


Kooth is your online mental wellbeing community. Access free, safe and anonymous support. 

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